Administering financial aid is no easy task.

Financial aid can represents the largest enrollment and financial risk to an institution if it goes unchecked. And, It has become so complicated that not having audit findings can be just as bad as having repeat findings.

HES Services

Financial Aid Compliance Assessment
  • Challenged by a compliance issue? Want to stay a head of your auditors or a federal program review?
  • We can conduct comprehensive assessment of an institution’s compliance with federal, state and institutional financial aid regulations. This service is designed to help improve an institution’s compliance with regulations and reduce risk exposure.  Existing and potential risk exposures are examined. 
  • A written report is generated that provides findings, observations and recommendations.
Financial Aid Operational Assessment
  • Challenged by staff turnover? Want to improve workflow… or cash flow?
  • This service provides a comprehensive assessment of the department’s operations.  Designed to help identify human and system performance gaps and identify opportunities for improvement.   The Department’s organizational structure, staffing levels and needs, work flow, quality of customer service, systems use, timeliness of production, adherence to policies and procedures and general compliance are examined.
  • A written report is generated that provides findings, observations and recommendations.
Pricing, Discount Rate & Net Revenue Review
  • Challenged by your discount rate? Not sure if you are spending too much or too little or the right amount?
  • This service provides an examination of an institution’s discount rate and net revenue.  Designed to help an institution gain better control of the discount rate and improve net revenue.  The factors that contribute to the discount rate and corresponding net revenue are examined, including policies and procedures and how actual practice is influencing expenditure outcomes.
  • A written report is generated that provides findings, observations and recommendations.
Financial Aid Strategy Review
  • Curious about how effective your financial aid strategy is?
  • This service provides an examination of your financial aid strategy design, including technical and tactical components.  We also look at communications flow, integration with other departments and the quality of overall customer service. 
  • A written report is generated that provides findings, observations and recommendations. 
NCAA Financial Aid Compliance
  • Unsure if you have risk exposure with NCAA or NAIA? 
  • This service is designed to help you stay clear of athletic conference financial aid  violations.
  • A written report is generated that provides findings, observations and recommendations.  
Custom Request
  • Don’t see what you are looking for above?
  • Have a special request or want to bundle certain service components together? 
  • We are happy to work with you to develop a scope of service that is just right for your institution.